Support

Total Request

897

Avg Answered

89%

Avg Time Solve

153s

Issues by Channel

Resolved vs Unresolved

Resolved

Unresolved

Support Quality

Score 89 from 100

Bad

Normal

Good

Avg Response Time

Customer Satisfaction

Most Popular Issue

No Issue Count
1 Customer Service 150
2 Password Reset 111
3 Product Complaint 99
4 Software Error 96
5 Refund Request 15
6 How to start 8
7 Other topics 3

Top Performing Agent

Agent Answered Resolved
AvatarDavid 125 120
AvatarDanilo 112 101
AvatarRocky 112 99
AvatarBenny 111 96
AvatarRalma 108 95
AvatarWisa 101 78
AvatarZemi 99 78